Desktop Technician

Dexian has an immediate opportunity for a dedicated Desktop Technician to provide vital surge support for a major aerospace organization. The role involves diagnosing and resolving technical issues related to end-user hardware and software, deploying and maintaining devices, and ensuring compliance with security and data protocols. This temporary position offers an engaging chance to contribute to a high-profile client environment., * Diagnose and resolve hardware, software, access, and connectivity issues for end-users.

• Deploy, configure, repair, replace, and recover supported devices and peripherals.
• Maintain detailed documentation, asset records, and meet specified service levels.
• Manage escalations and communicate progress clearly until resolution.
• Adhere to client security, data-handling, imaging, and change-control procedures.

• 3 to 5 years of IT support experience in an enterprise setting, supporting desktops, laptops, mobile devices, peripherals, and operating systems.
• Proven experience in incident diagnosis, troubleshooting, imaging, deployment, and data transfer.
• Strong customer service skills, active listening, prioritization, and clear communication abilities.
• Experience with ticket, asset, knowledge, and configuration record management.
• Ability to independently handle moderately complex tasks and escalate issues appropriately.
• High School diploma, GED, or equivalent education, training, and relevant experience.
• Eligibility for a Department of Defense security clearance at the SECRET level or the ability to obtain and maintain one.
• U.S. citizenship is required for security clearance eligibility.

• Immediate employment opening with a leading organization supporting a high-profile industry sector.
• Role offers an opportunity to work on diverse technical issues in a dynamic environment.
• Temporary position with potential for extension, providing stability and career development.
• Competitive pay range and comprehensive benefits including health, dental, vision insurance, a matching 401(k), and generous PTO.
• The position requires daily on-site attendance, offering engagement with a professional team and direct client interaction.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.