System Engineer - Hardware support

An innovative life sciences organization is seeking a System Engineer to support the development and maintenance of advanced laboratory instrumentation and automated sequencing technologies. This position is ideal for someone who enjoys hands-on technical problem solving, working in a collaborative engineering environment, and contributing to cutting-edge diagnostic solutions.

The selected candidate will play a key role in troubleshooting complex instrument systems, improving system reliability, supporting laboratory operations, and assisting engineering teams with technical investigations and product improvements.

Responsibilities

• Provide technical support for laboratory instruments and automated sample preparation systems
• Troubleshoot hardware, software, and system performance issues in a fast-paced lab environment
• Conduct root cause analysis and assist with corrective and preventive actions
• Collaborate with engineering and laboratory teams to identify and resolve recurring technical issues
• Execute system testing, validation activities, and performance verification procedures
• Support ongoing instrument development and continuous improvement initiatives
• Maintain detailed technical documentation, experiment records, and investigation summaries
• Analyze system data and communicate findings effectively to cross-functional teams
• Assist in reducing instrument downtime by identifying reliability improvements

Do you have experience in Teamwork?, * Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Bioengineering, Computer Engineering, Mechatronics, or a related technical discipline

• Minimum 1-2 years of relevant industry or laboratory engineering experience
• Experience supporting laboratory instruments, automated systems, diagnostic platforms, or similar technologies
• Strong troubleshooting and analytical problem-solving abilities
• Familiarity with sequencing technologies or laboratory workflows is preferred
• Experience using data analysis or statistical tools such as JMP, R, or equivalent software is a plus
• Basic knowledge of Python or other scripting/programming languages is beneficial
• Excellent communication and organizational skills
• Strong attention to detail and ability to manage multiple priorities
• Comfortable working in an onsite laboratory environment

Preferred Experience

• Exposure to microfluidics, liquid handling systems, electromechanical devices, or instrumentation support
• Experience performing failure investigations and technical reporting
• Ability to work independently while collaborating effectively with cross-functional teams, * How many years of experience do you have troubleshooting laboratory instruments, diagnostic systems, or automated equipment?
• Do you have hands-on experience supporting hardware and software systems in a laboratory or engineering environment?
• Please describe your experience with sequencing systems, microfluidics, liquid handling systems, or similar technologies.
• What is your highest level of education completed in an engineering or related technical field?
• Do you have experience performing root cause analysis and technical troubleshooting?

3.83.8 out of 5 stars Santa Clara, CA 95050 $28 - $32 an hour - Contract, Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Vision insurance