Desktop Refresh Technician

Insight Global
Pittsburgh, PA, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Software Engineering Information Technology

Job description

We are seeking a Desktop Refresh Technician to support an enterprise-wide desktop and laptop refresh initiative, focused on upgrading, configuring, and deploying Windows systems with minimal disruption to end users. This role will support hardware replacements and OS upgrades, image and deploy devices according to established standards, migrate user data, profiles, and applications, and troubleshoot deployment, hardware, and software issues throughout the refresh process. The engineer will work closely with IT infrastructure, security, and end-user support teams to ensure smooth rollouts, document procedures and resolutions, provide white-glove support during device cutovers, and ensure all systems meet security, compliance, and patching requirements.

Requirements

  • 2 + Minimum on Experience w/ Windows Device Refreshes

  • Able to lift 50+ pounds

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