IT Program Manager in White Plains

• Serve as a strategic liaison between Innovation, Business, and IT teams, ensuring alignment and collaboration across all stakeholders. * Drive cross-functional coordination to achieve program objectives and deliver successful outcomes. * Facilitate transparent communication across project teams; manage complex messaging for internal and external audiences. * Resolve conflicts constructively, fostering shared commitment to program goals and building consensus among stakeholders. * Identify and address sensitive issues, ensuring timely resolution and alignment with organizational priorities. * Develop and deliver executive-level communications, including polished presentations and reports for EVP and Board audiences. * Define and manage Innovation workstreams, including schedules, tasks, budgets, risks, and changes, leveraging PMO processes, tools, and governance standards. * Monitor program performance-track timelines, budgets, and deliverables; ensure milestones are met and escalate issues as needed. * Proactively identify risks and issues, implement mitigation strategies, and collaborate with senior leadership for resolution of complex challenges. * Plan and manage resources across all phases of the program, including transition to production support. * Assess technology impacts on scope, schedule, and deliverables; ensure feasibility within constraints. * Apply program management methodologies (Agile, Waterfall, Hybrid) to deliver technical solutions effectively. * Leverage Innovation toolsets and processes (DevOps, configuration management, change management) to ensure stable, scalable solutions. * Manage program financials, including budgeting and forecasting for resources, hardware, software, and labor. * Ensure compliance with governance standards, Enterprise Architecture, Cybersecurity policies, and technical requirements. * Fulfill PMO and governance obligations, including documentation, PPM Pro entries, gate reviews, and adherence to the PMO Playbook. * Foster collaboration among program teams, project teams, and business units to drive success. * Maintain stakeholder engagement, manage expectations, and prepare high-quality reports, presentations, and correspondence.

• Experience in leading initiatives across organizational boundaries * Ability to work cross-functionally with multiple different Business Partners at all levels of the Business, including at the executive level. * Understand the software development process and experience in Technology project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management). * Familiarity with engineering/ construction project management lifecycle * Strong and tested project management skills including Customer relationship management, Sponsor expectation management, Risk management, Change Management, Vendor Management. * Understand data governance, management & quality. * Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile. * Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards. * Superior interpersonal skills, conflict resolution, and negotiating skills, to ensure open communication across project teams. Ability to handle broad-based, often complex, communication for internal and/or external audiences.

Education & Certifications:

• Bachelor’s Degree in technical or business discipline. An advanced degree is . * Project Management Certification is . * Increasingly responsible experience, including experience successfully managing various multi-year and multimillion dollar projects