SAP training lead

First Call Trading Corporation
Chandler, AZ, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours

Tech stack

Learning Management Systems Knowledge Management Microsoft PowerPoint SAP (Applications) Sap Fiori SAP S/4HANA Workday

Job description

  • We are seeking an experienced training lead with over 8-10 years of experience to oversee the end-to-end training strategy and execution for SAP S/4 HANA Implementation.
  • Candidate is expected to play a critical role in ensuring a smooth transition to the new system by equipping employee with knowledge and skills needed to adopt and level SAP S/4 HANA effectively.
  • Top Skills: Organization Change Management, Training Lifecycle Experience, Lean Six Sigma., Training Strategy Development
  • Design and implement a comprehensive training strategy aligned with the SAP S/4 HANA roadmap
  • Collaborate with project leaders, functional consultants and business stakeholders to identify training needs
  • Capability to interpret the change impact assessment, cull out the training needs across people, technology and process
  • Coordinate with trainers and content developers to ensure the training needs are covered as part of material as well as delivery

Training Governance

  • Conduct workshops and sessions to ensure alignment with leadership and key stakeholder groups who would be covered as part of the training plan

Team Leadership

  • Lead a team of trainers, instructional designers to delivery high quality training across the organization
  • Provide guidance and mentorship to ensure consistent delivery standards.

Change Support

  • Collaborate with OCM team to ensure training initiatives support larger OCM effort
  • Collaborate with communications team to ensure all critical timelines around training are communicated to the right set of stakeholders on time
  • Work with OCM team in onboarding the Key User Group who will undergo the train-the-trainer program and eventually support with end user training

Training Logistics and Execution

  • Manage training schedules, resources, and budgets to meet project deadlines
  • Ensure all employees have access to training platforms and material

Effective Assessment

  • Develop training effectiveness assessment metrics which should include critical success factors for training, training effectiveness survey, training KPI metrics for delivery
  • Collect and incorporate feedback to continuously improve training content and delivery

Knowledge Management and Future Proofing

  • Ensure knowledge management of training material and also develop strategies on how to future proof training and build a sustainable model post go-live

Requirements

  • 8-10+ Years of experience in leading training programs for ERP transformations preferably SAP S/4 HANA
  • Proficiency in creating training materials using tools like EnableNow, Articulate, PowerPoint, as well as Workday or other LMS platforms.
  • Bachelor’s degree in a related field (e.g. HR, Business, IT and Education)
  • Expertise on instructional design, Learning principles and training delivery method
  • Excellent communication, facilitation and interpersonal skills
  • Ability to work across cross functional teams
  • Familiarity for OCM frameworks like Prosci, APMG
  • Experience leading training initiatives for ERP implementations, SAP Fiori is a plus, new technology rollouts, process changes, or compliance programs.
  • Strong understanding of adult learning principles, ADDIE, instructional design, and facilitation techniques.
  • Ability to train diverse audiences, including non-technical manufacturing employees and leadership teams.
  • Ability to work onsite on need basis.

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