SAP training lead
First Call Trading Corporation
Chandler, AZ, United States
2 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source
Tech stack
Learning Management Systems
Knowledge Management
Microsoft PowerPoint
SAP (Applications)
Sap Fiori
SAP S/4HANA
Workday
Job description
- We are seeking an experienced training lead with over 8-10 years of experience to oversee the end-to-end training strategy and execution for SAP S/4 HANA Implementation.
- Candidate is expected to play a critical role in ensuring a smooth transition to the new system by equipping employee with knowledge and skills needed to adopt and level SAP S/4 HANA effectively.
- Top Skills: Organization Change Management, Training Lifecycle Experience, Lean Six Sigma., Training Strategy Development
- Design and implement a comprehensive training strategy aligned with the SAP S/4 HANA roadmap
- Collaborate with project leaders, functional consultants and business stakeholders to identify training needs
- Capability to interpret the change impact assessment, cull out the training needs across people, technology and process
- Coordinate with trainers and content developers to ensure the training needs are covered as part of material as well as delivery
Training Governance
- Conduct workshops and sessions to ensure alignment with leadership and key stakeholder groups who would be covered as part of the training plan
Team Leadership
- Lead a team of trainers, instructional designers to delivery high quality training across the organization
- Provide guidance and mentorship to ensure consistent delivery standards.
Change Support
- Collaborate with OCM team to ensure training initiatives support larger OCM effort
- Collaborate with communications team to ensure all critical timelines around training are communicated to the right set of stakeholders on time
- Work with OCM team in onboarding the Key User Group who will undergo the train-the-trainer program and eventually support with end user training
Training Logistics and Execution
- Manage training schedules, resources, and budgets to meet project deadlines
- Ensure all employees have access to training platforms and material
Effective Assessment
- Develop training effectiveness assessment metrics which should include critical success factors for training, training effectiveness survey, training KPI metrics for delivery
- Collect and incorporate feedback to continuously improve training content and delivery
Knowledge Management and Future Proofing
- Ensure knowledge management of training material and also develop strategies on how to future proof training and build a sustainable model post go-live
Requirements
- 8-10+ Years of experience in leading training programs for ERP transformations preferably SAP S/4 HANA
- Proficiency in creating training materials using tools like EnableNow, Articulate, PowerPoint, as well as Workday or other LMS platforms.
- Bachelor’s degree in a related field (e.g. HR, Business, IT and Education)
- Expertise on instructional design, Learning principles and training delivery method
- Excellent communication, facilitation and interpersonal skills
- Ability to work across cross functional teams
- Familiarity for OCM frameworks like Prosci, APMG
- Experience leading training initiatives for ERP implementations, SAP Fiori is a plus, new technology rollouts, process changes, or compliance programs.
- Strong understanding of adult learning principles, ADDIE, instructional design, and facilitation techniques.
- Ability to train diverse audiences, including non-technical manufacturing employees and leadership teams.
- Ability to work onsite on need basis.
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