IT Manager - Implementation (Transportation Management System)

Geodis Wilson Usa, Inc.
Brentwood, TN, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Information Systems Electronic Data Interchange (EDI) Systems Integration Extensible Markup Language (XML) Information Technology Tools for Reporting

Job description

  • Lead end-to-end TMS client onboarding and implementation projects, ensuring successful delivery, performance tracking, and customer satisfaction
  • Manage and develop a team of 4-6 analysts, providing guidance, coaching, and oversight on technical design and implementation work
  • Act as a TMS SME (preferably Tier 1 platforms such as MercuryGate/Infios), supporting configuration, troubleshooting, and continuous improvement efforts
  • Oversee and support system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems
  • Partner with internal stakeholders and external clients to gather requirements, manage expectations, and deliver scalable solutions
  • Monitor IT infrastructure and system operations, proactively identifying risks and recommending improvements
  • Develop reporting tools, performance metrics, and insights to drive operational efficiency and project success
  • Evaluate training needs, develop materials, and provide training to ensure successful adoption of new systems and processes
  • Contribute to process standardization and optimization across implementations, with a focus on scalability and best practices
  • Support customer-facing initiatives and collaborate cross-functionally, including sales support and business development efforts

Requirements

Management of Information Systems/Technology (MIS), Management of Information Systems/Technology (MIS), Third-Party Logistics (3PL), Customer Satisfaction, Onboarding, Performance Analysis, People Management, Technical/Engineering Design, Coaching, Testing, * Bachelor’s Degree in Computer Science from a 4 year college or university

  • 10+ years of experience working with Transportation Management Systems (TMS), including Tier 1 platforms
  • 6+ years of experience leading TMS implementations and client onboarding projects
  • 3+ years of people management experience, including managing teams of 4-6 individuals

Benefits & conditions

  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
    • more! 

About the company

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliverfor the world’s top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

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