IT Support Engineer - Leeds

Nextech Group Ltd
Leeds, United Kingdom
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£28,000 - £35,000
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory Dynamic Host Configuration Protocol Domain Name System (DNS) Microsoft Office Networking Basics Software Systems TCP/IP

Job description

  • Provide technical support to clients, troubleshooting IT issues across various hardware and software systems
  • Resolving incidents and service requests in a timely manner
  • Working with both internal and external teams to diagnose and resolve technical problems

Requirements

  • Previous experience within an IT Support setting
  • Windows OS, Active Directory and Office 365
  • Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
  • Proficiency in diagnosing and troubleshooting hardware and software issues
  • Providing excellent customer service, whether remote or face-to-face

If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.

Benefits & conditions

  • Competitive Salary Package
  • Comprehensive Benefits Package
  • Exciting Career Growth Opportunities
  • Collaborative and Dynamic Work Environment

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