ERP/CRM Configuration SME

Description We are looking for an ERP/CRM Configuration SME to provide hands-on support for reporting, dashboard administration, and data oversight in Atlanta, Georgia. This Long-term Contract position will help keep sales and executive reporting reliable, timely, and actionable while business intelligence needs continue to evolve. The role will work closely with cross-functional partners to manage reporting requests, improve dashboard performance, and contribute to the buildout of reporting assets in a Databricks-based environment.

Responsibilities:

• Coordinate incoming Salesforce reporting requests, clarify business needs, and prioritize work based on urgency and impact.

• Maintain account and opportunity data processes to support accurate pipeline visibility and dependable reporting outputs.

• Oversee dashboard health, underlying datasets, and data integrity to ensure reporting remains consistent and trustworthy.

• Collaborate with Revenue Operations, IT, and Engineering teams to resolve reporting issues and deliver practical enhancements.

• Review existing reporting assets to determine which dashboards and metrics should be addressed first for migration or rebuild efforts.

• Create, test, and refine dashboards in the target analytics environment, validating results against source data and stakeholder expectations.

• Track reporting performance and identify opportunities to simplify processes, strengthen governance, and improve usability for business users. Requirements * Background in Salesforce administration, including support for reporting structures, objects, and data management activities.

• Practical experience with Databricks and its use within analytics or reporting workflows.

• Proven ability to design and deliver business intelligence dashboards for operational or executive audiences.

• Familiarity with Salesforce Einstein Analytics tools, including dashboard creation and related data preparation features.

• Working knowledge of SQL for data validation, troubleshooting, and reporting support.

• Strong communication skills with the ability to work effectively across technical teams and business stakeholders.

• Experience managing multiple reporting priorities while maintaining accuracy and responsiveness in a contract setting. Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.