Front Desk Guest Service Agent

We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need., * Provides high-quality customer service.

• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Insurance, Customer Support/Service, Telephone Skills, High School Diploma, Microsoft Word, Microsoft Excel, Microsoft Outlook, E Programming Language, * High School Diploma or GED (nice to have but not required).

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

Benefits to Working Here:

• Health and Dental Insurance, 401K, and Voluntary Life Insurance (30 hours or more)
• Travel Discounts to relax and refresh.
• Growth opportunities to keep you challenged in your career.

Frontier Hospitality Group has been locally owned since 1050. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees’ lifestyles. Whether that means you want to work two days or five we’ve got you covered., Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.