IT Support Technician

We are looking for an experienced IT Support / Field Service Technician with strong hands-on experience in retail IT support, hardware troubleshooting, and onsite field services.

Key Skills & Requirements:

· 3+ years of PC hardware and software troubleshooting experience.

· 1+ year of retail field-support experience.

· Hands-on experience with POS systems, receipt printers, scales, and Self-Checkout (SCO) lanes.

· Experience with hardware installation, configuration, IMACD, and break-fix support.

· Knowledge of network devices, cabling, asset management, CMDB, and RMA processes.

· CompTIA A+ Hardware Certification (Required).

· Valid driver’s license and willingness to travel to customer stores.

· Excellent communication and customer-service skills.

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.

Why K-Tek K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the “First Time Right”.

Vision / Mission At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success., K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.\r\n\r\nWhy K-Tek\r\nK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the “First Time Right”.\r\n\r\nVision / Mission\r\nAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.\r\n\r\n K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.

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