Senior Linux Support Engineer

Strong in Linux? Enjoy digging into complex technical problems and figuring out what’s really going on under the hood?, Telecom experience is welcome, but strong Linux troubleshooting skills are the priority., n \n

• Strong hands-on Linux troubleshooting experience, ideally with Red Hat Enterprise Linux (RHEL). \n

• Experience supporting Linux-based applications or software platforms in production environments. \n

• Solid command-line skills and the ability to analyze logs, processes, services, and system behavior. \n

• Experience diagnosing complex technical issues and performing root cause analysis. \n

• Working knowledge of networking fundamentals and the ability to troubleshoot connectivity and integration issues. \n

• Familiarity with network analysis tools such as Wireshark or tcpdump. \n

• Experience with VMware or other virtualization technologies is a plus. \n

• Strong analytical skills and the ability to work through problems independently while collaborating with engineering teams. \n, * Experience with telecommunications software or IP communications.

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• Troubleshoot complex issues involving applications running on Linux servers in production and customer environments. \n

• Use Red Hat Enterprise Linux command-line tools to investigate logs, processes, services, system behavior, and application performance. \n

• Perform root cause analysis across the application, operating system, network, configuration, and integration layers. \n

• Analyze network traffic and connectivity using tools such as Wireshark and tcpdump. \n

• Support software deployed in virtualized environments, including VMware. \n

• Collaborate with software engineering and technical teams to investigate challenging issues and implement solutions. \n

• Document technical findings, troubleshooting procedures, and recommended resolutions. \n

• Participate in a rotational on-call schedule after approximately six months of training. \n

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