End User Hardware Asset Management Specialist

Tata Consultancy Services Limited
Chattanooga, TN, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$120,000.0 - $140,000.0
Working hours
Regular working hours

Tech stack

Runbook Information Technology Hardware Asset Management Servicenow

Job description

  • End-user hardware asset or IT asset management experience
  • Complete lifecycle knowledge from order to disposal
  • ServiceNow HAM/ITAM or equivalent asset repository experience
  • Stockroom, buffer inventory, reconciliation, and physical validation knowledge
  • Chain-of-custody, wiping, recycling, disposal, and audit knowledge Roles & Responsibilities

  • Maintain accurate hardware asset records throughout the lifecycle
  • Manage tagging, status, location, ownership, assignment, and custody
  • Track approved orders, receipt, registration, and acceptance
  • Coordinate stockroom, deployment, moves, swaps, upgrades, and replacements
  • Track recovery from leavers, contractors, and failed-device users
  • Coordinate redeployment, retirement, secure wiping, recycling, and disposal
  • Maintain auditable chain-of-custody and completion evidence
  • Perform system reconciliation and coordinate physical validation
  • Produce inventory, utilization, aging, compliance, and exception reports
  • Implement approved workflow and automation improvements Generic Managerial Skills, If any

  • Clear communication and stakeholder coordination
  • Analytical troubleshooting and structured problem solving
  • Documentation, SOP, runbook, and knowledge-sharing discipline
  • Ownership, SLA focus, teamwork, and continuous improvement

Requirements

BACHELOR OF COMPUTER SCIENCE

Benefits & conditions

Salary Range: $120,000 - $140,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenie nce & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.

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