IT Support Specialist

A well-established organization is seeking an IT Support Specialist to join its team on a short-term contract. This role will provide day-to-day technical support to employees across the organization, ensuring systems, hardware, and software run smoothly. This is a great opportunity for a hands-on IT professional who enjoys troubleshooting and supporting end users in a fast-paced environment., * Provide technical support to employees for hardware, software, and system-related issues

• Troubleshoot and resolve issues related to Windows 10/11 environments
• Support user accounts and access within Azure Active Directory
• Manage and respond to IT support tickets, ensuring timely resolution
• Set up and configure workstations, laptops, and peripherals
• Assist with onboarding/offboarding of employees from an IT perspective
• Maintain documentation of issues, resolutions, and system updates
• Escalate complex technical issues when necessary

Do you have experience in Windows?, Do you have a Associate’s degree?, * 2-5 years of IT support experience

• Hands-on experience with Windows 10/11 and Azure AD
• Experience using ticketing systems to manage support requests
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and manage multiple priorities, * Do you have familiarity with Azure AD (Entra ID) and Active Directory user management?
• This is a temp opportunity- is that something you are comfortable with?
• Do you have experience with Microsoft 365 administration and troubleshooting?