IT Support Specialist

• Provide technical support to staff and clients, troubleshoot and resolve hardware and software issues
• Install, configure, and maintain computer systems and software applications
• Set up and maintain user accounts and permissions
• Monitor and maintain network and server systems
• Conduct regular backups and ensure data security and integrity
• Assist with the implementation and maintenance of new technology and systems
• Create and maintain technical documentation and user guides
• Train staff on new systems and technology
• Keep up-to-date with emerging technology trends and make recommendations for improvement
• Collaborate with other IT team members to resolve complex issues
• Provide excellent customer service and support to all users

Do you have experience in Customer communication?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, or related field

• Minimum of 3 years experience in IT support or related role
• Strong knowledge of computer systems, networks, and software applications
• Experience with Windows and Mac operating systems
• Familiarity with healthcare technology and electronic medical records systems is a plus
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and in a team environment
• Strong communication and interpersonal skills
• Proven ability to manage multiple tasks and priorities
• Ability to adapt to a fast-paced and dynamic work environment

As a leading provider of pediatric healthcare services in the region, we are committed to providing exceptional care to our patients and their families. We are looking for a highly motivated and skilled individual to provide technical support and assistance to our staff and clients.