IT Support Analyst

We are looking for a hands-on IT Support Analyst to provide 1st and 2nd line IT support across a busy operational site.

You will be responsible for supporting end users, maintaining IT hardware and infrastructure, troubleshooting technical issues and helping deliver site-based IT projects., * Provide desk-side and 1st/2nd line IT support.

• Troubleshoot hardware, software, server and network issues.
• Support Windows devices, Active Directory and Microsoft applications.
• Assist with infrastructure, backup, printing and mobile device support.
• Support IT security, endpoint compliance and disaster recovery activities.
• Manage IT incidents, documentation and user training.
• Assist with hardware/software procurement and infrastructure projects.

Technologies: Windows, Active Directory, Microsoft Office 365, ServiceNow, LAN/WAN, Networking, Server Support, Backup Solutions, IT Security, Hardware & Software Support., * Previous experience in an IT Analyst, IT Support or Infrastructure Support role.

• Strong Windows, hardware and software troubleshooting skills.
• Knowledge of Active Directory and Microsoft applications.
• Exposure to networking, Servers, backups and ITSM tools such as ServiceNow.
• Good communication skills and a confident, customer-focused approach.

Security Clearance: SC clearance will be required. Candidates must be UK nationals and hold the appropriate clearance.

Luton, Bedfordshire, England - £250 - 300 per day + Inside IR35 Contract Posted by: VIQU Ltd Posted: Tuesday, 10 November 2026