SC Cleared 1st Line Support

This role is ideal for someone with strong customer service skills, a good understanding of Windows operating systems, and basic networking knowledge. You’ll be part of a collaborative team supporting a prestigious global customer, acting as the first point of contact for technical support activities and helping drive issues through to resolution.

• Good working knowledge of Windows operating systems
• Basic networking knowledge
• Experience in a customer-facing environment
• Strong attention to detail and a right-first-time approach
• Excellent communication skills
• Understanding of ITIL processes would be advantageous
• Self-motivated with a proactive and process-driven mindset

This is an excellent opportunity to join a fast-paced environment where you’ll gain exposure to both network and infrastructure support while developing your technical skills further.