1st Line Support
Reed
Basingstoke, UK
5 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source
Tech stack
SC Clearance
User Administration
Job description
This is a fully onsite position supporting end users within a fast-paced environment, providing first-line technical support and ensuring incidents and service requests are resolved efficiently.
Requirements
- Active SC Clearance (required)
- Previous 1st Line Support / Service Desk experience
- Strong knowledge of Microsoft Windows
- Active Directory user administration
- Excellent customer service and communication skills
- Ability to work effectively in a shift-based environment
Benefits & conditions
- 4 Days On (7:00am - 7:00pm)
- 4 Days Off
- 4 Nights On (7:00pm - 7:00am)
- 4 Days Off
- Continuous rotation
What’s on Offer
- Competitive hourly rate via PAYE
- Long-term contract opportunity
- Immediate start available
- Opportunity to work within a secure and dynamic environment
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