1st Line Support

Reed
Basingstoke, UK
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source

Tech stack

SC Clearance User Administration

Job description

This is a fully onsite position supporting end users within a fast-paced environment, providing first-line technical support and ensuring incidents and service requests are resolved efficiently.

Requirements

  • Active SC Clearance (required)
  • Previous 1st Line Support / Service Desk experience
  • Strong knowledge of Microsoft Windows
  • Active Directory user administration
  • Excellent customer service and communication skills
  • Ability to work effectively in a shift-based environment

Benefits & conditions

  • 4 Days On (7:00am - 7:00pm)
  • 4 Days Off
  • 4 Nights On (7:00pm - 7:00am)
  • 4 Days Off
  • Continuous rotation

What’s on Offer

  • Competitive hourly rate via PAYE
  • Long-term contract opportunity
  • Immediate start available
  • Opportunity to work within a secure and dynamic environment

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