IT Systems Engineer

• This is a hands-on, site-based engineering role in a working die-casting and machining factory. Expect to spend a part of each day on the shop floor and around site, not at a desk.
• Keep the IT infrastructure that production depends on running, secure and recoverable: servers, network, storage, backups, endpoints and the IT connected to factory equipment.
• Respond quickly when IT problems stop or slow production, and fix the root cause so they don’t recur.
• Deliver infrastructure improvements and projects through the company’s change-control process.
• Guide and check the work of IT support staff, and act as the IT Manager’s deputy for infrastructure matters.

• Third-level qualification in IT, Computing or a related discipline (HND / Degree), or equivalent work experience.
• This post has privileged access to company systems and is subject to a satisfactory AccessNI Basic check, references and right-to-work checks before appointment (including internal appointments).
• Candidates with a lesser qualification, significant relevant experience and a demonstrated commitment to personal development will also be considered
• At least 3 years in IT infrastructure or support roles, including hands-on work with Windows Server and Active Directory.
• Network support: switching, VLANs, Wi-Fi and cabling.
• Virtualisation and backup / restore.
• Supporting users and equipment away from a desk (production, warehouse, field or site-based environment).
• Comfortable working on the shop floor in PPE, in noisy, hot and busy production areas.
• Physically able to carry IT equipment, run cables and work safely from steps.
• Prioritises by production impact, and stays calm and methodical when a line is down.
• Trustworthy and discreet with privileged access and confidential information.
• Communicates clearly with operators, team leaders, engineers and managers.
• Keeps accurate documentation and records.
• Willing to work occasional out-of-hours for maintenance windows, shutdowns and urgent production issues.

Desirable Criteria:

• CompTIA Network+ / Security+, Cisco CCNA, or Microsoft certification (e.g. AZ-800, MD-102).
• ITIL Foundation.
• Manufacturing or automotive environment.
• Industrial and production equipment that connects to the network (machine PCs, PLCs, IoT gateways, remote-support links).
• ISO 27001, TISAX or Cyber Essentials Plus.
• Proxmox, Sophos (firewall and Central), Synology, Intune / Autopilot, Remote Desktop Services / thin clients.
• PowerShell scripting and automation.
• Full UK driving license (travel between the Carrickfergus and Kilroot sites).

Competitive salary Competitive shift premium for all shift roles Generous employer pension contributions, starting at 7% Employer and rising to 14% Employer A health cash plan Discount scheme Life assurance Service-related holidays & Holiday Purchase Scheme Employee assistance programme Free car parking Learning and Development opportunities and support Ride to work scheme Service awards

Ryobi Aluminium Casting (UK) Ltd is an innovative, world class supplier of high quality, technically complex automotive components. Based in Carrickfergus, Ryobi Aluminium Casting (UK) Ltd is a proud member of the Ryobi Group. With the help of our Japanese parent company we can bring the latest technological advances to our European Customers.