Site IT Manager

• Keep site IT infrastructure and production-related technology reliable, secure and available
• Provide hands-on support across Windows Server, VMware, Microsoft 365, Active Directory/Entra ID, endpoints and business applications
• Support and troubleshoot Cisco and Aruba networking across office and manufacturing environments
• Manage incidents, requests and priorities through ServiceNow, coordinating specialist support when required
• Work with engineering, production and external partners to support OT, industrial networks and connected manufacturing equipment
• Maintain patching, backups, access controls, asset records and clear technical documentation
• Investigate recurring issues and implement practical, lasting solutions
• Supervise and develop an Associate IT Administrator
• Deliver infrastructure upgrades, site migrations and regional IT projects
• Support procurement, budgeting and service improvements, and deputise for the Regional IT Manager when required
• Take ownership of day-to-day IT and OT services at the Bradford site, working with production, engineering and site leadership
• Travel to other sites and contribute to shared projects and support across the UK and Ireland

Technologies:

• Active Directory
• Aruba
• Cisco
• Support
• Microsoft 365
• Network
• ServiceNow
• VMware
• Windows
• Office 365
• Security

• Strong practical experience with VMware, Windows Server, Cisco and Aruba networking
• Experience using ServiceNow to manage support and service delivery
• Experience supporting OT or manufacturing technology, with an understanding of how IT reliability affects production
• CCNA certification or equivalent practical networking expertise
• Sound understanding of cybersecurity, backup and recovery, access management and controlled change
• Ability to explain technical issues clearly and build good relationships with colleagues at every level
• Experience guiding, coaching or supervising a junior colleague
• Calm, organised approach and confidence taking ownership when priorities compete
• Full driving licence, access to transport and flexibility to travel to other sites
• Experience in manufacturing, packaging, printing or another production-critical environment is particularly valuable
• Candidates may be IT Managers or experienced senior infrastructure or support professionals with leadership experience

We are recruiting a Site IT Manager for our client, an established international packaging manufacturer, at its Bradford operation. The role offers local ownership with support from regional and global IT colleagues, a junior team member to develop, and the opportunity to deputise for the Regional IT Manager. It is site-based, Monday to Friday during normal office hours, with occasional UK and Ireland travel, overnight stays and out-of-hours support for planned work or critical incidents. Benefits include a salary of up to £55,000 depending on experience, company pension, life assurance, ongoing technical learning and career opportunities, an Employee Assistance Programme, Cycle to Work scheme, employee discounts, annual leave plus bank holidays, free on-site parking and a collaborative local, regional and global IT network.