IS System Specialist

The Business Systems Operations Specialist will support the daily administration and maintenance of business-critical banking applications. This person will manage tickets, make controlled system changes, validate results, document work, and complete recurring operational tasks within established deadlines. The ideal candidate is detail-oriented, organized, technically comfortable, and able to learn and support multiple business systems.

2-5 years of business application, systems operations, or systems administration experience. Experience managing tickets, system/configuration changes, testing, validation, and documentation. Experience with formal change-control processes and business approvals. Strong attention to detail and ability to manage recurring tasks with firm deadlines. Strong troubleshooting, organization, and communication skills. Banking, lending, mortgage, financial services, or other controlled-environment experience. Experience with DecisionLender, ACES, Encompass, Navigator, Verafin, RouteOne, DealerTrack, AppOne, or similar applications. Background as a Business Systems Analyst, Systems Analyst, Systems Specialist, or Application Support Analyst.