IT Asset Management Technician

· Provide logistics support for the IT Operations / IT Support team via our ticketing system and walk-up requests.

· Own day-to-day shipping, receiving, tracking, and returns of IT equipment for warehouse and fulfillment or distribution center locations.

· Assist with onboarding and offboarding activities, including hardware deployment, retrieval, and basic account/access steps as documented.

· Process and track equipment in and out of our asset management tools, including laptops, thin clients, handhelds, scanners, printers, networking gear, and accessories.

· Maintain accurate device assignments, locations, and lifecycle status so inventories are audit-ready and up to date.

· Stage, image, and configure end-user devices following standard build procedures and deployment checklists.

· Coordinate RMAs and lifecycle recovery with vendors and partners (e.g., device recyclers, shippers), ensuring hardware is wiped, packaged, and documented correctly.

· 2 years of experience in IT logistics, IT support, warehouse operations, or a related role involving hardware handling and inventory.

· Experience with shipping/receiving, inventory control, or asset tracking; you are comfortable labeling, scanning, and recording serial numbers accurately.

· Familiarity with macOS, Windows, or ChromeOS devices and common peripherals (docks, monitors, keyboards, barcode scanners, printers).

· Exposure to ticketing and/or asset management systems (e.g., Jira, Oomnitza, or similar) is a plus; you’re eager to learn the tools we use.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.