IT Support Technician

Mastech Digital, Inc.
Fairport, NY, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Active Directory Desktop Computing Microsoft Office Software Engineering Peripherals Computer Equipment Laptops

Job description

We are looking for a Field Services Technician to provide hands-on IT support to employees at a manufacturing facility. The person will troubleshoot computer hardware and software issues, install and configure IT equipment, and help employees resolve technical problems.

Requirements

  • 1-3 years of hands-on computer hardware troubleshooting experience beyond imaging and deployment. \n

  • Experience in Desktop Support, IT Support or Field Services. \n

  • Knowledge of Windows 10/11 and Microsoft Office. \n

  • Familiarity with Active Directory. \n

  • Experience troubleshooting desktops, laptops, printers and peripherals. \n

  • Good communication and customer service skills. \n

  • High School Diploma or GED required; Associate degree preferred. \n

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