Level 2 Technician -Computer & iPhone Repair

Data destruction

• Securely erase hard drives and SSDs using approved wiping software, then verify and log each result against the asset record.

• Handle laptops, desktops, servers, phones, and tablets with proper chain of custody, and keep serial numbers and certificates of destruction accurate.

• Follow Reboot’s data security procedures at all times and flag any discrepancy right away.

Computer repair

• Diagnose and repair hardware and software faults on laptops and desktops, including power, display, keyboard, trackpad, battery, memory, storage, and motherboard-level symptoms.

• Replace screens, batteries, keyboards, hinges, fans, drives, RAM, and other broken parts.

• Reload operating systems, run diagnostics and stress tests, and confirm every unit is fully functional before it moves on.

• Harvest working parts from units that are not worth repairing and keep them organized for reuse.

iPhone and mobile repair

• Remove and replace iPhone screens, batteries, charging ports, cameras, and other parts.

• Test and erase iPhones, iPads, and Android devices, including checking for activation locks and carrier or MDM locks.

• Grade devices for cosmetic and functional condition so they can be priced and listed correctly.

Testing, grading, and workflow

• Sort incoming equipment into resale, repair, parts, or scrap, and record the decision in our inventory system.

• Keep your bench clean and organized, and track the parts and supplies you use.

• Meet daily throughput goals while holding quality, and help train and check the work of Level 1 testers when asked.

• Lift and move equipment up to 50 lbs as part of normal work.

• 2 or more years of hands-on experience repairing laptops, desktops, or mobile devices in a repair shop, IT department, refurbisher, or ITAD environment.

• Proven ability to replace screens, batteries, and internal components on laptops and iPhones with clean, reliable results.

• Working knowledge of data wiping methods and the importance of documenting each step.

• Comfortable with Windows and macOS installs, BIOS and boot settings, and basic troubleshooting of drivers and hardware.

• Steady hand with small tools and fragile parts.

• Reliable, detail-oriented, and able to work independently while hitting daily targets.

• Able to lift up to 50 lbs and stand for most of a shift.

PREFERRED QUALIFICATIONS

• Experience with IT asset disposition, secure data destruction, or a refurbishment workflow.

• Experience with inventory or asset tracking software and barcode scanners.

• Familiarity with Android devices, iPads, and Chromebooks.

• Prior experience grading equipment for resale.

• Micro-soldering basics are a plus but not required.

$2 to $24 per hour depending on repair skill, iPhone and laptop experience, and certifications. There is room to grow as you take on more complex repairs and help lead a team.

Pay: $20.00 - $24.00 per hour

Expected hours: 40.0 per week, * 401(k)

• 401(k) matching
• Paid time off
• Referral program

Reboot Electronic Recycling is a New Jersey based IT asset disposition, e-waste recycling, and certified data destruction company. We serve businesses across the US, helping them securely retire old equipment while giving usable gear a second life.