BizOps Engineer II

Must posses strong documentation & communication skills Demonstrate working knowledge of automation principles Basic understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, Oauth) Contributes to knowledge repository for the team. Ensures platform procedures/run books are well documented. Train and/or Mentor junior team members Must be able to understand the Mastercard defined standard operating procedures and playbooks Must be able to understand Two factor authentication (2FA) fundamentals Good understanding of Change Management Duties - Create, Manage Review, Approve, & Implement changes as appropriate to duties of your team. Understanding of Active Directory (Users/Groups) Understanding of following technologies: o Chef, Jenkins, Splunk, Dynatrace, Ansible, Groovy, Shell Scripting, Powershell Scripting, Version Control Systems such as GIT/SVN o ITIL/ITSM Fundamentals o Client/Server Relationships o Operating System Navigation o Network Fundamentals o Logging and Monitoring basics o Relational Database interaction with Simple Query Language (SQL) Mindset/Behavior Guildlines: o Problem Solving/Triage o Proactive approach to take action o Self starter research, drive - Ability to be flexible and drive with minimal up front requirements o Sees every problem as an opportunity to innovate rather than a chance to fail o Passionate for automation with a desire to eliminate toil whenever possible o Sense of urgency o Simplicity o Continuous Learning o Continuous Improvement o Knowledge Sharing o Technical Writing o Multi-tasking o Curiosity