IT Field Services Technician

Insight Global
Indianapolis, IN, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Information Systems Issue Tracking Systems Networking Basics Software Engineering Wide Area Networks Network Routers Information Technology

Job description

A healthcare client of ours is seeking an IT Field Services Technician to join their growing team! This is a hands-on, field-based role responsible for installing, maintaining, and supporting a wide range of IT infrastructure-including networking, telecom, software imaging, and hardware systems. The technician will work independently across various office locations, A national client of ours is seeking an IT Field Services Technician to join their growing team! This is a hands-on, field-based role responsible for installing, maintaining, and supporting a wide range of IT infrastructure-including networking, telecom, software imaging, and hardware systems. The technician will work in the field to install, maintain, and test their many computerized information systems. They will also be supporting end users.

Requirements

3-5 years of IT experience (open to entry-level candidates with strong potential)

Bachelor’s degree in IT or related field

Experience with ticketing systems and troubleshooting hardware/software issues

Strong understanding of networking fundamentals, LAN/WAN, and telecom systems

Hands-on experience with imaging, equipment setup, racking and stacking,and multifunction devices

Ability to lift up to 50 pounds and perform field-based tasks

Comfortable working independently and traveling to various sites

Vendor management and coordination experience

Strong communication, organization, and documentation skills

Familiarity with routers, switches, and provisioning tasks is a plus

Benefits & conditions

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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