Production Support Engineer

• Provide L2L3 production support for business-critical applications.
• Monitor and manage batch jobs using Autosys.
• Troubleshoot job failures rerun jobs and handle scheduling issues.
• Work on Oracle SQLPLSQL for data analysis issue investigation and fixes.
• Support applications running on Unix Linux platforms.
• Develop and maintain Shell scripts for automation and operational tasks.
• Handle incident problem and change management following ITIL processes.
• Perform root cause analysis RCA and implement preventive measures.
• Coordinate with development database and infrastructure teams for issue resolution.
• Ensure SLA compliance and timely communication to stakeholders.
• Maintain production documentation SOPs and runbooks.
• Participate in on call and shift based support as required.

Primary Skills

• Production Application Support
• Autosys Job Scheduler
• Oracle SQL PLSQL
• Unix Linux
• Shell Scripting
• Incident Management ITIL

Secondary Good to Have Skills

• Monitoring tools Splunk AppDynamics Geneos etc
• Ticketing tools ServiceNow Remedy Jira
• Batch processing and job monitoring
• Release and change management exposure
• Basic database performance tuning
• Banking Financial domain experience

Do you have experience in Shell Scripting?, Mandatory Skills : Mainframe Autosys, Major incident management, Shell Scripting

(part of Larsen and Toubro (L&T)) 3.73.7 out of 5 stars Plano, TX $52,190 - $104,183 a year, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance, Other details

Actual compensation within the range will be dependent upon the individual’s skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation., Compensation range: $52,190.00 to $104,183.00 per year

LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for