IT Technician

We are seeking an IT Technician for a contract opportunity supporting election-related technology operations in West Palm Beach, FL. This role is ideal for an early-career IT professional with 1 to 2 years of technical support, desktop support, or help desk experience who enjoys hands-on troubleshooting in a fast-paced, mission-critical environment.

The IT Technician will help ensure computers, printers, routers, networks, and voting-related technology are properly configured, tested, maintained, and ready for use before and during election operations. This is a great opportunity to gain valuable experience in a structured government technology environment while working with a supportive team focused on accuracy, reliability, service, and public trust., * Set up, configure, test, and maintain computers, printers, routers, and election-related technology equipment.

• Troubleshoot hardware, software, connectivity, user account, and system issues at election offices and polling locations.
• Provide on-site technical support for voting systems and ensure equipment readiness during early voting and Election Day operations.
• Perform password resets, software installations, updates, hardware replacements, and basic network connectivity support.
• Document technical issues, resolutions, equipment status, and inventory information accurately.
• Coordinate with election staff and technical teams to resolve issues quickly while following security and operational procedures., The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Do you have experience in Technical customer support for office equipment?

Pulled from the full job description

• 401(k)
• Vision insurance
• Dental insurance
• Paid sick time