Desktop Support Technician // East Hanover, NJ 07936

This is an excellent opportunity for candidates with hands-on laptop/desktop repair experience who enjoy working independently in the field. Key Responsibilities

• Perform break-fix repairs on Dell laptops and desktops

• Replace hardware components including:

• Motherboards
• LCD screens
• Hard drives
• Keyboards
• PC peripherals
• Complete whole-unit swaps when necessary
• Troubleshoot and diagnose hardware/software issues, The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and acti…
• 30 days ago

• 1+ years of hands-on laptop/desktop break-fix experience
• Experience diagnosing Dell laptops and PCs
• Experience replacing motherboards and LCD screens
• Basic knowledge of Microsoft applications and operating systems
• Strong troubleshooting and customer service skills