Tech Support Consultant
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Role details
Tech stack
Job description
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Installing OS and applications using SCCM and other tools
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Providing support to end users on new equipment
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Troubleshooting end user issues after AD migration.
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Decommissioning old equipment.
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Manages the onsite delivering of software services, installation and configuration for customer environments.
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The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
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Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
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Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
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Good understanding of the general/technical aspects of the job.
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Organizes own tasks and receives general instructions on all work
Requirements
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Experience in refresh activity,
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Win 10 migration and AD migration aftercare
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