Workday Functional Analyst I

The Workday Functional Analyst I supports the administration, configuration, and ongoing maintenance of Workday functional areas with a primary focus on Supply Chain Management (SCM), Procurement, and Supplier Contracts, with secondary exposure to Scheduling.

This role partners with business stakeholders and IT team members to support day-to-day operations, troubleshoot issues, assist with configuration changes, and contribute to system enhancements. The position is designed for an early-career analyst developing functional expertise in procurement and supply chain processes within Workday.

Duties and Functions

• Provide day-to-day functional support for Workday modules including:

o Supply Chain Management (SCM)

o Procurement

o Supplier Management and Supplier Contracts

o Requisitions, purchase orders, and related workflows

o Scheduling (as applicable)

• Troubleshoot and resolve system issues, working with users to identify root causes and implement solutions
• Assist with configuration updates to procurement-related business processes and approval workflows
• Support system testing activities including unit testing, integration testing, and user acceptance testing (UAT)
• Partner with senior analysts and stakeholders to gather business requirements and translate them into functional solutions
• Maintain and update documentation for system configurations, processes, and procedures
• Support release management activities, including regression testing and production validation
• Participate in the intake and prioritization of enhancement requests and support tickets
• Assist with reporting needs and data validation efforts related to procurement and supplier data
• Provide end-user support, guidance, and training as needed, * Work is performed in a standard business environment with normal lighting, temperature, and minimal noise
• Frequent interaction with business users, IT teams, and leadership stakeholders

Do you have experience in Workday?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Information Systems, Business, Supply Chain, Finance, or related field; or equivalent experience

• 1-3 years of experience supporting Workday or a comparable ERP system in a functional or business analyst capacity, * Experience with Workday Procurement, SCM, and Supplier Contracts
• Exposure to Scheduling or workforce scheduling processes
• Experience supporting business process configuration and testing
• Familiarity with ticketing systems, change management processes, and production support environments
• Experience working in a services, staffing, healthcare, or operationally complex environment, * Understanding of procurement and supply chain business processes
• Familiarity with Workday functional framework and business process configuration
• Basic understanding of integration touchpoints between procurement, finance, and operations

Skills

• Strong troubleshooting and analytical skills
• Ability to document requirements, processes, and system configurations
• Effective communication skills with both technical and non-technical stakeholders
• Ability to support testing efforts and validate system functionality

Abilities

• Ability to manage multiple support tasks and priorities in a fast-paced environment
• Ability to learn new Workday modules and business processes quickly
• Ability to collaborate effectively across IT and business teams
• Ability to deliver reliable support while developing deeper functional expertise, * Prolonged periods of sitting and working on a computer
• Frequent use of hands and fingers to operate a computer and other office equipment
• Ability to communicate clearly verbally and in writing
• Ability to perform job duties with or without reasonable accommodation