IT Support Specialist, III
Insight Global
Rockville, MD, United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Cloud Computing
Desktop Computing
Inventory Management Software
Casper Suite
Job description
Responsible for setting up, maintaining, and troubleshooting desktop computers, mobile devices, and related hardware (e.g., monitors, printers). Provides software support, responds to IT incidents, and assists with asset deployment and inventory tracking.
Requirements
High School Diploma required
5+ years in IT, with 2 years of system administration
Experience in a cloud environment
Can troubleshoot hardware and software
Operating within a Tier 2 Help Desk
2 years working with and in a Mac environment
JAMF Experience
Active Directory Experience
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