IT Support Specialist, III

Insight Global
Rockville, MD, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Cloud Computing Desktop Computing Inventory Management Software Casper Suite

Job description

Responsible for setting up, maintaining, and troubleshooting desktop computers, mobile devices, and related hardware (e.g., monitors, printers). Provides software support, responds to IT incidents, and assists with asset deployment and inventory tracking.

Requirements

High School Diploma required

5+ years in IT, with 2 years of system administration

Experience in a cloud environment

Can troubleshoot hardware and software

Operating within a Tier 2 Help Desk

2 years working with and in a Mac environment

JAMF Experience

Active Directory Experience

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