Cloud Engineer

The Performance Consultant is a senior individual contributor and subject matter expert within Riverbed Professional Services, focused on delivering Aternity-based Digital Experience (DEX) solutions in SaaS environments.

This role supports enterprise and US secured customers by leading complex DEX deployments, SaaS operations, and on-prem to SaaS transitions. The consultant acts as a trusted technical and advisory partner, ensuring customers successfully adopt Aternity SaaS while maintaining performance visibility, security requirements, and operational continuity.

This is not a people-management or practice-lead role. The focus is on deep technical expertise, customer advisory, and successful outcomes across DEX and SaaS engagements.

Candidates must therefore have a strong IT background in DEX concepts and of working within a professional services organization. Ideally this experience will have been gained in Managed Servicestype scenarios or similar.

What you will do

• Serve as a senior technical SME for Aternity Digital Experience (DEX) solutions across SaaS and hybrid environments.
• Lead complex Aternity engagements, including deployments, dashboards, alerting, and cross-domain analysis.
• Design and validate enterprise-scale Aternity architectures aligned to customer goals and operating models.
• Deliver Aternity in SaaS environments, ensuring stability, scalability, and operational readiness.
• Lead or support on-prem to SaaS transitions, including planning, architecture, and risk management.
• Act as a trusted advisor to customers, guiding DEX strategy, SaaS adoption, and performance management best practices.
• Lead customer workshops and executive engagements, clearly communicating technical, operational, and compliance considerations.

Do you have experience in SaaS?, * Active TS/SCI clearance; must be US-based.

• 10+ years of experience in Professional Services, Consulting, or advanced technical advisory roles.
• Deep, hands-on experience with Digital Employee Experience (DEX), observability, and application performance.
• Proven experience delivering solutions in SaaS environments, including adoption and operationalization.
• Experience supporting on-prem to SaaS transitions or hybrid migrations.
• Strong customer-facing skills with the ability to engage credibly at senior and executive levels.
• Excellent problem-solving, communication, and presentation skills across technical and non-technical audiences., * Do you possess an Active TS Security Clearance?
• Do you have experience with SaaS applications?
• Do you have at lease 5 years experience with Cloud Engineer?

$80,000 - $120,000 a year - Full-time, Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• 401(k)
• Health insurance
• Retirement plan
• Paid time off, * 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance