Senior ServiceNow ITOM Developer

APN Healthcare Solutions

United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

6 years minimum

Compensation

$41,600.0 - $45,760.0

Working hours

Regular working hours

Job source

apnhealthcare.solutions

Tech stack

JavaScript (Programming Language) Application Programming Interfaces (APIs) Agile Methodology Amazon Web Services Microsoft Azure Cloud Computing Configuration Management Databases Monitoring of Systems Performance Tuning ServiceNow Application Engine Simple Object Access Protocol (SOAP) Systems Integration

+4 more

Google Cloud ServiceNow IT Service Management ServiceNow IT Operations Management Servicenow

Job description

We are seeking an experienced Senior ServiceNow ITOM Developer to design, develop, and implement ServiceNow IT Operations Management (ITOM) solutions. The ideal candidate will have strong expertise in Discovery, Service Mapping, Event Management, CMDB, and integrations, along with hands-on experience in implementing enterprise-scale ServiceNow solutions.

Mandatory Certifications:

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - ITOM, * Design, develop, and implement ServiceNow ITOM solutions including Discovery, Service Mapping, Event Management, and CMDB.
Configure and customize ServiceNow applications, workflows, business rules, UI policies, and integrations.
Implement and maintain CMDB governance and data quality standards.
Develop and optimize Discovery patterns, probes, and sensors.
Configure Event Management and integrate monitoring tools with ServiceNow.
Create and maintain technical documentation and solution designs.
Collaborate with infrastructure, operations, and application teams to gather requirements and deliver solutions.
Troubleshoot and resolve complex ServiceNow platform issues.
Participate in platform upgrades, enhancements, and performance optimization initiatives.
Follow ServiceNow development best practices and governance standards.

Requirements

Strong experience with ServiceNow ITOM modules:

Discovery
Service Mapping
Event Management
CMDB
Cloud Discovery (preferred)
Proficiency in JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
Experience with REST/SOAP integrations.
Strong understanding of ITIL processes.
Experience working in Agile environments.
Excellent problem-solving and communication skills.

Preferred Qualifications:

Experience with cloud platforms (AWS, Azure, GCP).
Knowledge of AIOps and Observability solutions.
Additional ServiceNow certifications are a plus.

About the company

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.