Desktop Support Engineer

AspiringIT LLC

Troy, MI, United States

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$45,760.0 - $56,160.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Image Management Peripherals Hardware Asset Management

Job description

We are seeking a Desktop Support Technician to provide onsite technical support focused on PC troubleshooting, imaging, and hardware asset management. The ideal candidate is highly organized, detail-oriented, and delivers excellent customer service while maintaining accurate documentation., * Perform extensive PC troubleshooting and repair for desktops, laptops, and peripherals.

Execute recent PC imaging, configuration, and deployment activities.
Manage and maintain accurate hardware inventory records.
Document support activities, procedures, and asset details thoroughly.
Provide responsive, customer-focused technical support to end users.
Ensure organized handling of equipment, tickets, and support requests.

Requirements

Do you have experience in Technical writing?, * Extensive hands-on experience with PC troubleshooting and repair.

Recent experience with PC imaging tools and processes.
Strong hardware inventory management experience.
Highly organized with strong attention to detail.
Excellent documentation and customer service skills.

Pay: $22.00 - $27.00 per hour

Application Question(s):

Are you authorized to work for any employer in the USA without sponsorship?
What is your expected hourly pay rate?
How many years of work experience do you have in Desktop Support/ IT Support roles?
Are you available to work onsite- 5 days a week in Troy, MI?
Which Desktop Imaging tools do you have experience working with?