IT Support Specialist

Kier & Wright

Livermore, CA, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Compensation

$52,000.0 - $62,400.0

Working hours

Regular working hours

Job source

localjobnetwork.com

Tech stack

Microsoft Access Microsoft Windows AutoCAD System Configuration Desktop Computing Virtual Private Networks (VPN) Windows Servers Networking Basics Server Administration TCP/IP Wi-Fi Technology Network Routers

+2 more

Firewalls (Computer Science) Information Technology

Job description

Kier & Wright is looking for an IT Support Specialist with a background in server maintenance, hardware and software set-up/troubleshooting, and providing general workplace IT support.

Occasional remote work and/or travel to additional locations is required.

Responsibilities

Responding to requests for technical support in a timely fashion.
Diagnosing and troubleshooting environmental (server/hardware/operating system/software/printer/KIP plotter) issues.
Analyzing, identifying and resolving technical issues related to plan and drawing production in AutoCAD Civil3D.
Setting up workstations and laptops.
Assisting with the development, maintenance and documentation of IT systems, processes and procedures.
May assist network administrator with larger-scale software or hardware rollouts.
Assisting in asset inventory.
Supporting VPN users.

Requirements

Bachelor’s Degree in Computer Science highly preferred
1-3 years of general workplace IT experience in a position involving regular and routine support of desktops and laptops running Windows 7 or Windows 10.
General PC hardware and software troubleshooting experience.
Ability to work independently with little supervision.
Windows server support experience.
General networking knowledge (firewalls, routers, Wi-Fi, TCP/IP).
Strong written and verbal communication skills.
Ability to handle multiple assignments and meet demanding deadlines in a fast-paced environment.
Previous employment in a position involving routine AutoCAD set up, configuration and troubleshooting is strongly preferred.
Microsoft Access programming experience is a plus.

Benefits & conditions

Pay: 25.00 - 30.00 per hour, DOE
Medical, Dental and Vision 100% paid for by Kier & Wright for you + family
401(k) and Profit Sharing
Paid Holidays
Generous PTO
Free office snacks
Much more!

About the company

Since 1972, Kier + Wright has provided both private and public sector clients with engineering and surveying work that is efficient, cost-effective and forward-thinking. We offer a full range of services to support commercial, industrial, and high-density residential development and redevelopment projects. For more information about our services, visit kierwright.com. EEO