Application Support Engineer

SRP is seeking a System Admin Developer to join a 24/7 support team that operates as true generalists. This role is more systems administration than hands-on development and supports 30-40 applications across ~15 departments, with a strong focus on transmission systems. The ideal candidate is a jack-of-all-trades who can come in, listen, collaborate, and immediately contribute across day-to-day operational support and project work. The team is currently stretched by company-wide initiatives pulling resources away from daily support, and this role will help stabilize that workload. This is a Microsoft-centric environment with a mix of Agile and Waterfall methodologies. Most applications are purchased rather than custom-built, though some homegrown systems exist., * Provide day-to-day operational support across multiple applications

• Triage and resolve tickets primarily through ServiceNow and Azure DevOps

• Support both day-to-day operations ( 50%) and project work ( 50%)

• Assist with knowledge coverage to reduce on-call interruptions for project resources

• 5+ years .NET experience

• 5+ years Microsoft/Azure background

• Experience with multiple of the following technologies:

• Java

• Python

• HTML

• XML

• Strong experience working in a Microsoft shop (Office 365, Azure ecosystem)

• Experience with:

• ServiceNow

• Azure DevOps

• Ability to work as a true generalist across many systems and applications

• Strong collaboration and communication skills

Comfortable in a 24/7 operational support environment * Utility or energy industry experience

Exposure to transmission systems