IT Technician

• Install, configure, and maintain computer hardware, software, and system components
• Set up desktops and laptops according to company specifications
• Support and maintain local networks to ensure optimal performance
• Troubleshoot hardware, software, and network issues and resolve problems quickly
• Ensure the security and integrity of network and computer systems
• Provide guidance and training to team members on proper use of systems and equipment
• Schedule system upgrades and maintenance with minimal disruption to operations
• Maintain accurate records of repairs, updates, and maintenance schedules
• Identify equipment or technology needs and assist with ordering replacements
• Support new restaurant openings and operational needs as required

Do you have experience in User training (technical support)?, * Proven experience as an IT Technician or similar technical support role

• Strong troubleshooting and diagnostic skills
• Solid understanding of computer systems, networks, and operating systems
• Knowledge of internet security and data privacy best practices
• Excellent communication and organizational skills
• Ability to manage multiple tasks and projects effectively
• Experience troubleshooting network and camera cabling
• Ability to travel approximately 25% based on company needs and restaurant openings, * Degree in Computer Science, Engineering, or related field
• Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar
• Experience installing or troubleshooting network/camera cabling (a plus)