IT Support Professional

Join REELSAFE SAFETY LLC as an IT Support Professional, where you’ll play a crucial role in maintaining our technology infrastructure. We are looking for a dedicated individual to provide top-notch support and ensure our systems run smoothly in our Homestead, FL location., * Provide technical support to end-users, troubleshooting hardware and software issues.

• Install, configure, and maintain computer systems and networks.
• Monitor system performance and ensure security measures are in place.
• Assist in the setup of new equipment and user accounts.
• Document support activities and maintain an updated knowledge base.
• Collaborate with other IT team members to improve processes and efficiency.
• Provide training and guidance to staff on IT-related tasks.

Do you have experience in User training (technical support)?, * Proven experience in IT support or a similar role.

• Strong knowledge of computer systems, networks, and troubleshooting techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
• Strong problem-solving skills and attention to detail.

Pulled from the full job description

• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance, * Employee discounts
• Health insurance
• Paid time off
• Dental insurance
• Training & development
• Vision insurance

REELSAFE SAFETY LLC has been dedicated to providing safety solutions for over a decade. Our commitment to quality and customer satisfaction has made us a trusted partner in the industry, and we pride ourselves on fostering a positive work environment for our employees.