People Operations Systems Coordinator

The People Operations Systems Coordinator supports a team of two serving approximately 120 colleagues across 16 states and 30 markets. This is a technical execution role focused on systems administration and workflow automation. The Coordinator absorbs recurring configuration, automation, and process-execution work, allowing People Operations leadership to focus on strategy, compliance, and complex matters. This role reports to the Chief People Officer., * Design, build, and maintain Power Automate flows that support People Operations processes.

• Develop in a test environment and advance to production ownership only after demonstrated accuracy and review.

Reporting and Analytics

• Build, not merely read, reports and dashboards in Power BI and Excel.
• Construct structured workbooks with formulas, lookups, and pivot tables to support People Operations metrics, audits, and leadership reporting.

AI-Assisted Workflows

• Operate approved AI-assisted tools, including Claude and other AI platforms, at a human approval gate.
• Support assisted workflows without autonomous execution.

Process Execution

• Own recurring operational tasks once proven, including compliance training assignment tracking, leadership dashboard and board upkeep, and audit support data preparation.

Do you have experience in Performance dashboard reports?, * Education: holds a completed college degree, or is actively enrolled in and pursuing a college degree.

• Demonstrated build capability evidenced by relevant certifications or extensive hands-on experience with the core tools, particularly Excel, Power Automate, and Power BI.
• Technical expertise across the role’s core tools, with the ability to learn new systems quickly.
• Builder-level proficiency in Microsoft Excel; able to construct workbooks from scratch using complex formulas, lookups, nested logic, and pivot tables, not solely read or update existing files.
• Proficiency in Power Automate for building and maintaining workflow automations.
• Proficiency in Power BI for building reports and dashboards.
• Strong overall comfort across the Microsoft 365 suite.
• Comfort using AI platforms such as Claude to assist and accelerate work.
• Follows directions and documented protocols precisely and reliably.
• Self-starter who moves work forward without being prompted.
• Sound judgment, particularly knowing when a situation falls outside protocol and warrants escalation rather than improvisation.
• Demonstrated accuracy in detailed systems work, with a track record of catching errors before they ship.
• Strict discipline using only approved company systems and accounts, with no use of unauthorized tools or personal accounts for company work.
• Clear, reliable written communication and consistent responsiveness.
• Discretion and maturity handling confidential colleague and payroll data.
• Preferred: hands-on UKG or comparable HRIS or HCM experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Ability to sit for up to 10 hours per day.
• Ability to move freely around the office for up to 10 hours per day.
• Ability to communicate verbally and in writing., Applicants must be legally authorized to work in the United States. TruAmerica participates in employment eligibility verification as required by law.

Pulled from the full job description

• AD&D insurance
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Paid sick time
• Flexible spending account, The pay range for this role is $XX.XX - $XX.XX per hour. This is a part-time, non-exempt position of approximately 30 hours per week., TruAmerica Multifamily is a six-time Great Place to Work-Certified company, most recently in 2026, and we invest in our colleagues the same way we invest in our communities. Eligible colleagues receive a comprehensive benefits package, including:
• Medical, dental, and vision: TruAmerica covers 100% of the employee premium for base medical plans, and dental, vision, life insurance, long-term disability, and AD&D are 100% employer-paid. TruAmerica also contributes toward the cost of dependent coverage.
• 401(k) retirement plan with a company match.
• Vacation, sick, and holidays: a vacation allowance that grows with tenure (up to 21 days), generous paid sick leave, and 10+ paid holidays, plus your birthday, cultural and ethnic observance days, and company-sponsored volunteer days.
• Pre-tax savings: Health and Dependent Care Flexible Spending Accounts (FSA/DCA).
• Plan flexibility: choice of a national Blue Cross Blue Shield PPO or HMO, plus regional plan options where available.

Founded in July 2013, TruAmerica Multifamily is a partnership between industry veteran Robert E. Hart and The Guardian Life Insurance Company of America. The company is based on the premise that tremendous upside potential remains in mid-tier apartment communities that can be unlocked through tailored renovation, repositioning strategies, and focused management. TruAmerica Multifamily is a privately held, fully integrated real estate investment firm that invests in apartment communities located in primary and secondary markets throughout the country. We continue to grow by selectively acquiring, redeveloping, and effectively managing multifamily properties. TruAmerica has grown to become a Top 25 apartment owner in the United States, according to the National Multifamily Housing Council (NMHC), and is the youngest manager in the NMHC Top 50. Today, TruAmerica has over 60,000 units in 25 high-growth markets and approximately $16 billion of assets under management.