SFDC Architect
IBA InfoTech Inc.
Charlotte, NC, United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours
Job source
Tech stack
Automation of Tests
Continuous Integration
Customer Data Management
DevOps
Middleware
Cloud Services
Salesforce.Com
Deployment Automation
Restful APIs
Requirements
- Architect level SFDC resource
- Servicecloud implementation for Contact Center
- Replacing current CRM Seibel
- Lead the effort
- Experience with Service Cloud, Lightning web console
- Experience with Rest API
- The integration will be a good portion as data is pulled from various sources:
- Customer data management, Order history, Sales, Assets, Products etc
- Experience with DevOps - Test automation, deployment automation, CI/CD specific to SFDC (DX)
- Experience with new implementation of service cloud, conversion from other CRMs (Seibel preferred)
- Experience with working with integration teams, middleware layers (REST API/ESB)
- Certification around Architect level skills or Advanced developer skills is a plus
Experience:
- Servicecloud: 1 year (Preferred)
- DevOps: 1 year (Preferred)
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