Senior Implementation Manager

• Lead enterprise software implementations from kickoff through go-live
• Manage multiple client implementations simultaneously
• Drive discovery sessions and workflow mapping
• Coordinate stakeholders across clients, engineering, and product teams
• Lead training, go-live support, and hypercare activities
• Develop scalable implementation playbooks and processes
• Ensure successful client adoption and transition to account management

• Experience building implementation programs, processes, or teams
• Leadership and mentoring experience
• Experience leading client-facing SaaS implementations
• Ability to manage technical integrations and cross-functional stakeholders
• Strong communication, presentation, and relationship-building skills
• Healthcare software, EMR, practice management, or AI experience preferred

Join a rapidly growing healthcare technology company that’s transforming how physician practices engage with patients. Our client is leveraging AI-driven solutions to streamline operations, improve patient experiences, and support healthcare providers at scale. This is a rare opportunity to help shape implementation strategy and processes while making a meaningful impact on healthcare delivery.