Configuration Technician

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure timely completion of client Configurations

• Coordinate with Warehouse Logistics team to coordinate client orders

• Communicate with client to troubleshoot Builds and Quality control documentation

• Image and configure computers, phones, tablets and other equipment as assigned

• Complete Quality Checklist and required paperwork for each system imaged

• Maintain compliance with HTG corporate expectations and procedures

** This is a warehouse job and warehouse environment. Applicants must be willing and able to participate in basic warehouse operations outside of normal duties. **

• Technical Writing and Documentation

• Familiarity with in-production technology (see required Education & Experience)

• Time Management and Workflow optimization

• Must be able to safely operate warehouse equipment related to job duties

Work Environment This job operates in a warehouse environment. This role routinely uses standard warehouse equipment such as pallet jacks, forklifts, and box cutters.

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience

• High School Diploma

• 2+ years’ experience in configuration, SCCM/WDS environment

• Familiarity with computer concepts: hardware and networking

• Competency with Windows OS and Microsoft Office 365

Preferred Education and Experience

• Associate degree

• CompTIA A+ Certification

• Windows Autopilot experience is highly desired