ServiceNow Administrator/Developer - Level 2

Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations. Create custom workflows. Build service requests to meet business and technical requirements. Develop views and reports as needed. Implement integrations and process automation using ServiceNow Orchestration. Perform system, integration, and Section 508 compliance testing. Monitor application health, usage, and compliance. Assess current ServiceNow usage and recommend enhancements to improve efficiency. Develop scripts to automate routine tasks. Train and mentor junior team members.

Do you have a Bachelor’s degree?, Join a team designing architecture and developing solutions that support organizational needs. We are seeking an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment. The ideal candidate will have strong hands-on technical experience; AWS experience is a plus. We value a collaborative team environment and a commitment to continuous learning and professional growth., Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree. A minimum certification of IAT Level II. (CCNA - SECURITY; GICSP; GSEC; Security +; SSCP) Minimum of 2 years of experience as a ServiceNow Administrator/Developer. Linux/UNIX system troubleshooting experience. Development experience with JavaScript or other high-level programming languages. Familiarity with web-based user interfaces (HTML, XML, CSS). Experience creating and maintaining technical documentation. Demonstrated ability to mentor junior team members. Excellent communication and interpersonal skills. Active TS/SCI security clearance with a current polygraph is required , Desired Skills

Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications. Java development experience. Experience reviewing processes and implementing efficiencies. ServiceNow certifications are a plus (e.g., Administrator, Developer).

Pulled from the full job description

• Tuition reimbursement
• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:

Health Insurance to ensure you and your family stay healthy and well. Dental and Vision Insurance for preventive and routine care. Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones. Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life. Paid Parental Leave for new parents to focus on family. Tuition Reimbursement to support your professional growth and education. A 401(k) plan with a company match to help you plan for your future.

At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.

The salary range for this role is $130,000 - $195,000. This range is a good-faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate’s professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.

Equal Employment and Diversity

With industry-leading technologies, facilities, and certifications - driven by the best people - CyberCore Technologies is the premiere provider of secure supply chain solutions to U.S. Federal and discerning commercial clients.