Implementation Specialist (Part-Time)

As an Implementation Specialist, you’ll support both technical and field operations - learning, testing, installing, integrating, and deploying our hardware and software solutions. You’ll work hands-on at customer sites installing and commissioning systems, and partner closely with our team to ensure clean, on-time, on-budget implementations. This is an ideal role for someone who enjoys solving problems in the field and wants to build toward a full-time career in security and operational technology.

Key Responsibilities

• Install and terminate hardware including video surveillance cameras, access control devices, RFID readers, and door controllers.

• Pull and dress data cabling, drill and mount equipment, and install conduit, power supplies, strike plates, and mag locks.

• Set up, configure, and troubleshoot server software, client software, and mobile devices in the field.

• Configure and maintain LAN connectivity and manage network devices on site.

• Conduct on-site troubleshooting to diagnose and resolve hardware, software, and network issues.

• Implement and commission systems within project timelines and budgets.

• Identify and document business requirements that influence product configuration and installation.

• Develop a working understanding of relevant product technologies, including RFID and intelligent video.

• Provide end-user support and respond to trouble tickets in line with customer service-level agreements.

• Collaborate with Project Management to ensure systems are operational and customers are satisfied.

Do you have a valid Driver’s License license?, Do you have experience in Telecommunications network cable installation?, * Minimum of 1 year of relevant hands-on experience, or equivalent technical training.

• Capable and willing to work at heights, including climbing ladders.

• Willingness to obtain scissor lift certification as project needs require.

• Ability to lift heavy objects, climb stairs/ladders, and work in tight or uncomfortable positions.

• Experience pulling data cables, drilling, and installing conduit; experience installing door controllers and readers is a plus.

• Familiarity with networking fundamentals (Ethernet, TCP/IP) and basic computer hardware troubleshooting.

• Strong interpersonal and communication skills, with a high level of accuracy and attention to detail.

• Flexibility to travel locally and regionally; most travel is regional, with occasional longer trips.

• Readiness to work outdoors in varying weather conditions.

• Demonstrated ability to meet deadlines and follow written and verbal instructions.

• Valid state driver’s license with a satisfactory driving record, and ability to pass a background check.

• Must be a U.S. Citizen due to the nature of our customer base; veterans are encouraged to apply.

Desired Qualifications

• Experience with security system implementations, including video surveillance and access control.

• Experience with video management systems (VMS).

• Understanding of RFID technology.

• Prior technical support or help desk experience.

• Familiarity with cloud computing and remote connectivity (VPN).

$25 - $35 an hour - Part-time, Contract, $25-$35 / hour · Part-Time / Contract · Path to full-time salaried position, Pay: $25-$35 per hour, commensurate with experience.

Type: Part-time / contract, with potential for a full-time salaried position, plus bonus and commission options.

Hours: Approximately 1-40 hours per week, based on project needs.

At IMSYS, we resolve operational challenges by applying cutting-edge technology to real-world scenarios. Our mission is to empower organizations with cost-effective, user-friendly, and maintainable solutions across Video Surveillance and Video Analytics, Access Control, Asset Tracking, and Inventory Control. As we grow, we’re looking for a part-time Implementation Specialist to join our team - a role with strong potential to grow into a full-time salaried position with bonus and commission opportunities.