Application Analyst - Clinical Systems

The Clinical Applications Analyst is responsible for overall maintenance, implementation, configuration, and support of assigned healthcare information systems utilized by Humboldt Park Health including Athena, Meditech, and others. The Analyst is accountable for quickly understanding the business practices/issues/needs/challenges, documenting the aforementioned clearly and delivering solutions., * operation and maintenance of assigned software applications and interfaces.

• Works with multi-disciplinary teams to ensure regulatory compliance, quality metrics and patient safety goals are supported by Healthcare Information Systems.
• Serves as a primary technical contact for operation, design and support of assigned clinical systems including Athena and Meditech.
• Works with IT staff, user department representatives, superusers, and vendors to optimize the business benefit, reliability and accuracy of clinical software applications. Helps various departments align operational procedures and workflows with system functionality.
• Produces and maintains system-related documentation including: how-to instructions for IT relief staff, and run books for IT disaster recovery / business continuity. Assists department leaders develop their downtime procedures.
• Timely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities.
• For changes, customization, and upgrades, trains superusers and/or supervisors in new/revised functions/routines. Obtains and/or develops learning materials and provides materials to user management for distribution to users.
• Trains new physicians (including doctors, PA, APNs). Provides a checklist for each student to measure progress. Affirms learning method with user management annually. Develops and maintains learning materials.
• Trains use of the EHR (Meditech) to new nurses and CNAs in group sessions as part of new nurse orientation.
• Utilizes the HPH Learning Management System to define curriculum, publish courses, offer learning sessions, track student competency and completion whenever possible.
• Satisfactorily works assigned on-call (off-hours) call rotation schedule, and answers business hours help desk calls.

Do you have experience in Technical solutions implementation?, Do you have a Associate’s degree?, Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or PRN role, you’ll be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff., * Associates degree. Bachelor’s degree is preferred

• Experience as Business analyst, system analyst or equivalent position leading implementation and maintenance of Hospital electronic health record applications.
• Experience with Athena or Meditech preferred but not required.
• Some Computer science or healthcare informatics coursework is highly desirable
• 4 years - IT applications analyst with meditech, AtheHPHealth or other EHR is highly desirable
• PMP or any clinical business analyst or Electronic Health Records related certifications preferred

Pulled from the full job description

• 403(b) matching
• Tuition reimbursement
• 403(b)
• AD&D insurance
• Health insurance
• Paid time off
• Vision insurance, Benefits may include:
• Comprehensive health coverage including medical, dental, and vision
• Employer-paid Life and AD&D Insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match
• Paid Time Off (PTO) that increases with years of service
• Education reimbursement, subject to eligibility
• Employee wellness programs
• Additional voluntary benefits

As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. And we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

From its start in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed, acute care facility. We provide healthcare treatment that’s patient-centered and focused on quality of care, ranging from everyday care to treatment for your most critical needs.