Program Director - SAP Aircraft Overhaul and Component Service Maintenance

Tata Consultancy Services Limited
Edison, NJ, United States
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$180,000.0 - $250,000.0
Working hours
Regular working hours
Job source

Tech stack

Component-Based Software Engineering Decision Support Systems Middleware IBM Maximo SAP ERP SAP (Applications) SAP Implementation SAP Sales and Distribution Information Technology Data Analytics SAP S/4HANA Enterprise Integration
+2 more
Integration Frameworks Data Management

Job description

o Serialized component tracking o Rotables and repairables management o Warranty and service history visibility o Spare parts fulfillment and replenishment

  • Expertise in designing business processes across:

o Work order management o Asset lifecycle management o Maintenance planning and scheduling o Repair execution and turnaround tracking o Inventory and spare parts integration

  • Strong integration knowledge across:

o SAP S/4HANA PM / MM / SD / EWM o Maximo asset and maintenance processes o Middleware / interface orchestration frameworks

  • Experience leading large-scale SAP transformation programs involving multiple business units, delivery teams, and external application ecosystems.

  • Strong familiarity with regulated A&D operating models, including traceability, compliance, quality controls, and export control considerations.

  • Ability to define and drive KPI-based improvements in:

o Turnaround time o Asset availability o Maintenance productivity o Spare parts fill rate o Backlog reduction o Inventory optimization

  • Strong communication and executive stakeholder management skills with demonstrated ability to engage business, IT, operations, and leadership teams.

Roles & Responsibilities Strategic Leadership

  • Lead the business and functional transformation vision for SAP S/4HANA MRO/CRO cap abilities integrated with Maximo in an A&D Aftermarket setting.

  • Define the target operating model for maintenance, repair, component tracking, repair turnaround optimization, and service-part enabled maintenance support.

  • Partner with business leadership to improve operational efficiency, asset performance, repair throughput, and aftermarket service delivery.

Solution Design

  • Provide end-to-end functional leadership for the design of SAP S/4HANA MRO/CRO processes integrated with Maximo-based maintenance and asset management workflows.

  • Define business processes covering:

o Maintenance planning and execution o Depot and component repair lifecycle o Serialized asset and component traceability o Repairable inventory flows o Work order integration o Failure / inspection / service history synchronization

  • Govern integration design between SAP and Maximo to ensure process consistency, clean ownership, and scalable supportability.

Program Delivery

  • Lead large, cross-functional global teams across operations, supply chain, maintenance, IT, and integration workstreams.

  • Drive design workshops, fit-gap analysis, solution governance, risk resolution, and milestone adherence.

  • Ensure delivery predictability, quality, and business readiness across the transformation lifecycle.

  • Establish strong delivery controls, functional quality gates, and business sign-off mechanisms.

Business Engagement

  • Act as a trusted advisor to business and technology leadership on aftermarket service transformation, MRO/CRO modernization, and integrated enterprise asset management strategy.

  • Facilitate executive design reviews, governance boards, and steering committee discussions.

  • Translate business priorities into practical, scalable SAP-Maximo-enabled operating capabilities.

Value Realization

  • Define and track transformation outcomes tied to:

o Faster repair turnaround o Improved asset uptime / availability o Reduced repair backlog o Better spare parts support for maintenance operations o Improved planning and maintenance execution visibility o Reduced operational inefficiencies and system fragmentation

  • Support KPI dashboards and executive reporting for value realization tracking.

Transformation & Innovation

  • Drive modernization of legacy maintenance and repair processes into an integrated digital platform a rchitecture.

  • Identify opportunities for automation, workflow standardization, intelligent maintenance planning, and data-driven decision support.

Requirements

Do you have experience in Warranty issues management?, Do you have a Bachelor’s degree?, * Deep expertise in SAP S/4HANA with strong functional leadership across MRO/CRO business processes in an A&D Aftermarket environment.

  • Proven experience in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) with clear understanding of aerospace aftermarket service models.

  • Strong knowledge of SAP S/4HANA Plant Maintenance / Enterprise Asset Management, service management, spare parts planning, repair logistics, and maintenance execution.

  • Hands-on experience integrating SAP S/4HANA with IBM Maximo, including process harmonization, asset/master data alignment, work order integration, maintenance history synchronization, and interface governance.

  • Deep understanding of A&D aftermarket processes, including, * Strong executive leadership and enterprise transformation mindset

  • Proven ability to lead large multi-disciplinary and geographically distributed teams

  • Excellent stakeholder management, facilitation, negotiation, and governance skills

  • Strong decision-making and issue-resolution capability in complex delivery environments

  • Ability to align business and IT teams under a common transformation vision

  • Experience mentoring functional leaders and building high-performing consulting teams

  • Commercial awareness, delivery accountability, and strong client-facing maturity, Qualifications : BACHELOR OF COMPUTER SCIENCE

Benefits & conditions

Pulled from the full job description

  • Pet insurance
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Commuter assistance, Base Salary Range : $180,000 to $250,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.

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