Web Development Support

• The Web Developer Support Specialist will support enhancement requests, bug fixes, maintenance items, and application development efforts related to criminal justice matters.
• This role will work closely with development team members, business users, stakeholders, and agency representatives to analyze requirements, validate user stories, support application functionality, and assist with ongoing system improvements.
• Support the JWEB Criminal application.
• Perform analysis, testing, and development for application enhancements and bug fixes.
• Coordinate with the development team on existing backlog items.
• Support items currently in the maintenance phase.
• Validate requirements documents and user stories.
• Assist with the development and implementation of enhancement requests from county and law enforcement agencies.
• Troubleshoot and resolve application issues related to criminal justice processes.
• Participate in project-related meetings, ceremonies, and team discussions.
• Collaborate with internal teams and external stakeholders to understand business needs and system requirements.
• Provide direct customer interaction and support as needed.
• Assist with batch report development and support as needed.
• Work with team members to ensure application changes are properly analyzed, developed, tested, and implemented.
• Support documentation of application functionality, requirements, testing results, and issue resolution.
• Perform other related duties as assigned.

Do you have experience in User acceptance testing?, Do you have a Bachelor’s degree?, * Bachelor’s in IT, Computer Science, or Information Systems

• Experience: 4-7 years as a Application Support Analyst, Business Systems Analyst, Technical Support Analyst and or Systems Analyst preferred.
• Required skills: Enterprise application support, Testing/UAT, Agile/Scrum, Issue troubleshooting and User stories & backlog management.

Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• Vision insurance

• Dental insurance, Web Developer Support Specialist

  $36.00 per hr / 8am - 5pm / Day Shift / 6-month Contract

What Matters Most

• Competitive Pay of $36.00 per hour
• Schedule: Mon - Fri / 8:00 am - 5:00 pm
• Location: Houston, TX 77002
• Contract with career growth and opportunity
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus program, * 36.00 per hr
• Medical Benefits via agency
• Holidays
• Training & Growth

Your New Organization: Our client is a large, well-established public sector organization based in Houston. They provide essential services that support the daily operations and infrastructure of one of the nation’s largest metropolitan areas. The organization is known for managing complex, enterprise-level systems and initiatives, with a strong focus on operational efficiency, regulatory compliance, and continuous improvement across departments.

Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The base pay range for this position is $36 per/hr, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.