IT Trainer (Principal Administrative Officer)...

The IT Trainer is responsible for the design, development, maintenance, strategic administration, and delivery of a municipal-wide training program for employees at all organizational levels, including in person, virtual, and hybrid instructional sessions covering enterprise systems, productivity tools, and digital workplace technologies. This position works with the Chief Information Technology Officer (CITO) and Municipality of Anchorage (MOA) agency directors to assess business training needs, as well as end users affected by new projects, systems, and tool enhancements., The IT Trainer must demonstrate strong expertise in enterprise systems, Microsoft Office 365 applications, and related collaboration tools to support effective end user adoption. This position will utilize instructional design methods, including conceptual knowledge and application of adult learning theory. The role also requires the authority to evaluate, select, and implement various methods and technologies for managing and delivering training content, independently adapting tools, and approaches as organizational needs evolve. Perform other duties as assigned.

High school diploma, GED or equivalent and eight (8) years of experience in the field related to the position., Associate’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and six (6) years of experience in the field related to the position., Bachelor’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and four (4) years of experience in the field related to the position., Master’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position., Strong expertise in Microsoft Office 365 applications and related collaboration tools to support effective end user adoption. Experience with learning management systems and adult learning methodology is helpful. Exceptional skills in program management, project management, oral and written communications preferred. Ability to administer complex technology programs and train personnel for adoption., If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment., Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration., In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant’s qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the ‘Work Experience’ section of your application)., + None / Less than high school

• High school diploma, GED or equivalent

• Associate’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline

• Bachelor’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline

• Master’s degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline

04

How many years of experience in the field related to the position do you have?

• None / Less than 2 years

• 2 years to less than 4 years

• 4 years to less than 6 years

• 6 years to less than 8 years

• 8 years or more

05

Describe the experience you referenced for the above question and indicate which position(s) in your application’s Work History support your response.

Noting “see resume”, “N/A”, or a similar comment may result in you being removed from consideration for this position.

06

Describe your level of proficiency with Microsoft Office 365 applications?

07

Have you delivered training for the Microsoft Office 365 applications? If so, which applications?

HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps., For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, candidates may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.

The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:

Health / Medical Benefits:

• Medical/Dental/Vision/Audio