IT Field Tech

PdcGlobal Ent, LLC
Philadelphia, PA, United States
about 2 months ago

Role details

Contract type
Temporary contract
Employment type
Part-time (≤ 32 hours)
Experience required
1 year minimum
Compensation
$35,360.0 - $52,000.0
Working hours
Shift work
Job source

Tech stack

VoIP System Configuration Desktop Computing Virtual Private Networks (VPN) Firewalls (Computer Science) Information Technology Network Server

Job description

*Our PDC Team are presented with a large amount of IT related tasks that need to be completed. We are searching for several new hires to assist us., * Installing or upgrading equipment maintained by the company in various field locations

  • Configuring hardware and software components after installation
  • Performing routine maintenance on technology equipment
  • Testing equipment to troubleshoot the issues
  • Documenting installation and repairs
  • Maintaining all tools and equipment used during service calls
  • Teaching customers how to use the equipment properly
  • Managing the stock of replacement parts and equipment

Requirements

Do you have a valid Driver’s License license?, Do you have experience in Customer communication?, Do you have a Bachelor’s degree?, Desktop/Laptops/Servers

Cameras/CCTV

Networking/IT

Access Control

Low Voltage Cabling

Telecom/VOIP/Hosted VOIP, * High school diploma or GED or College Degree required

  • Prefer 1 year of IT experience

Travel

  • Workers with personal vehicles must have a valid driver’s license.
  • We do have a limited number of tasks that are public transportation friendly if still interested in part time work.
  • This job requires 100% traveling to our local clients.

Essential Duties and Responsibilities:

  • Hands on experience with computers, cell phones,
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure technology hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing inventory, prioritizing, and multitasking
  • Experience with Technology or related field
  • Lifting 20-40 lbs. occasionally. (Computers, Servers, Switches, and other tech parts)

Soft Skills

  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users in a clear and concise manner.
  • Proactive and resourceful approach to problem-solving.
  • Ability to work independently and collaboratively as part of a team.
  • Excellent customer service skills, with a focus on providing positive and professional interactions.

Benefits & conditions

Pulled from the full job description

  • Flexible schedule

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

6:31 min

MS-DOS era and the rise of desktop computing standardization

Joel Spolsky · WWC 2023

3:50 min

Queues in TCP stacks and continuous network connections

Clemens Vasters Clemens Vasters · WWC 2022

1:26 min

Spear phishing IT administrators with malicious VoIP spoofing

Mauro Verderosa · LIVE

4:32 min

Applying prior organizational and creative skills to technology

Jennifer Reif · LIVE

56 sec

Taking the leap into desktop and mobile applications

Brian Morrison · Coffee With Developers

Videos

See all

Related articles

See all