Desktop Field Support

Resource Logistics, Inc.

Roanoke Rapids, NC, United States

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$47,840.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Business Software HP Thin Clients Remote Desktop Services Topdesk Information Technology Servicenow

Requirements

Do you have experience in Windows?, · Proven work experience as a Technical Support Engineer, Desktop Support Engineer or similar role

Good understanding of computer systems, mobile devices and other tech products
Hands-on experience in troubleshooting laptop, desktop, thin clients, printer, telephony hardware issues

· troubleshoot basic software technical issues

Familiarity with remote desktop applications and help desk software (e.g. Beyond trust, ServiceNow, etc.)

Any Specific Mandate skill required

Windows, desktop, troubleshooting

NIT01

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